Comments on: CreatorUp compares Qoocam 8K with Insta360 Pro 2 and GoPro MAX

By: Mic Ty

Mic Ty — Thu, 26 Mar 2020 20:29:41 +0000

In reply to Lukasz. Hey there Lukasz. You can buy a mount at djimounts.com .

By: Lukasz

Lukasz — Thu, 26 Mar 2020 12:39:10 +0000

Hi! very nice video, how did I mount QooCam to Mavic 2 Pro? Can i buy somewhere this mount?

By: rupert chappelle

rupert chappelle — Fri, 17 Jan 2020 18:59:23 +0000

In reply to Mic Ty.

I got an iPad and installed the iOS app, camera firmware was updated, screen swipes work now to remove a menu.

The videos I shot all time out at 2 minutes, all but one file from the bonsai garden are missing. Now when I try to play one of the videos, it plays for a second and then the app crashes.

The camera is great, but I still GOT NOTHING.

I need software for the MAC OS. Until then I have an unusable camera.

By: rupert chappelle

rupert chappelle — Thu, 16 Jan 2020 20:23:46 +0000

In reply to Mic Ty.

Update at the download page:

“Please email to service@kandaovr.com for QooCam Studio version compatible with QooCam 8K files.”

They couldn’t post a link to it there???

I emailed them yesterday, before this addition to the download page, hopefully they will respond with a link to software that works.

By: rupert chappelle

rupert chappelle — Thu, 16 Jan 2020 19:47:51 +0000

In reply to Mic Ty.

I have a MAC, so I have NOTHING. No link to a page that has the software or the link to the firmware upgrade.

There is only one Qoocam studio for Mac and it does not work. Same result.

File not created by Qoocam.

Where is the firmware and where is software that works?

By: Pacific 2D

Pacific 2D — Thu, 16 Jan 2020 04:08:11 +0000

In reply to Joe. Printed in very small letters, also downloadable as PDF, and there are videos to watch as well. Search for Quucam 8K manual. It's also available inside the phone app.

By: Joe

Joe — Wed, 15 Jan 2020 17:12:42 +0000

In reply to Pacific 2D. Does this camera come with a user's manual, like most cameras, or is it poke and see?

By: Pacific 2D

Pacific 2D — Wed, 15 Jan 2020 08:59:41 +0000

Finally the Qoocam iPhone app is updated, and we can connect it to the camera and update the firmware.

By: Mic Ty

Mic Ty — Tue, 14 Jan 2020 00:23:04 +0000

In reply to rupert chappelle.

Hi Rupert. You might be launching the wrong qoocam studio. They have very similar names. “Qoocam studio.exe” is the old one. “Qoocamstudio.exe” is the new one. The new one does not overwrite the old one for some reason.

Re stabilization, it is visible only after stitching.

Re screen responsiveness, it should be decent in the current firmware which is now version 58.

By: rupert chappelle

rupert chappelle — Mon, 13 Jan 2020 20:36:19 +0000

In reply to Mic Ty.

I already did that:

file is not produced by QooCam

confirm
That is the message I get when importing a file from the camera.

Also, judging by the footage I see on the cameras LED screen I can determine that the stabilization is perfect – when it is on a static tripod. If one is walking with the camera, there is no apparent stabilization whatsoever.

Will a firmware fix this or is my camera defective?

The menu swipes to close the menus hardly ever works resulting in me having to turn the camera off and back on to “exit” the menu.

After shooting with the QooCam 8K, the next day I stuck with the Fusion.